Hospitality
QR Ordering
We let guests order straight from the table.
The situation
At peak hours guests wait to order while the service team runs between tables. The wait affects both the guest and the takings.
Our approach
The order is placed at the table and drops straight to the kitchen. The service team focuses on serving instead of taking orders.
What we do
- Table ordering and basket
- Instant delivery to the kitchen screen
- Merging and splitting checks
- Optional online payment
- Calling a waiter and adding notes
Technologies we use
Frontend
- Next.js
- React
- TypeScript
Backend
- Node.js
- Python
- .NET
Database
- PostgreSQL
- Supabase
Cloud
- AWS
- Azure
How we work
Discover
A map of the current state and a prioritised list of needs.
Define
A scope document, success criteria and a schedule.
Design
A clickable interface prototype and the design system.
Develop
Working builds delivered at regular intervals.
Deploy
The live system, technical documentation and a hand-over session.
Grow
A usage report and a prioritised improvement plan.
Common questions
- What if a guest wants to speak to a waiter?
- The system includes a call-waiter button. QR ordering does not replace the waiter, it shortens the wait.
Other services in this area
Let's talk about this
A short call to get clear on what you need. We will tell you plainly which approach fits.
Start your project