AI
Intelligent Chatbots
We build chatbots that speak from your knowledge and hand over when they do not know.
The situation
The same question arrives many times a day. Answering them keeps the team from getting back to the real work.
Our approach
The bot answers the frequent questions. When it does not know or is unsure it hands the conversation to the team with its history.
What we do
- Answering from your own documents
- Website and messaging channels
- Multi-language conversation
- Handover to a person with full history
- Reporting on what gets asked
Technologies we use
Frontend
- Next.js
- React
- TypeScript
Backend
- Node.js
- Python
- .NET
Cloud
- AWS
- Azure
AI
- OpenAI
- Gemini
How we work
Discover
A map of the current state and a prioritised list of needs.
Define
A scope document, success criteria and a schedule.
Design
A clickable interface prototype and the design system.
Develop
Working builds delivered at regular intervals.
Deploy
The live system, technical documentation and a hand-over session.
Grow
A usage report and a prioritised improvement plan.
Common questions
- What do we do if the bot gives wrong information?
- Answers come from your documents and show their source, which makes an error easy to trace. When unsure it hands over rather than answering.
Other services in this area
Let's talk about this
A short call to get clear on what you need. We will tell you plainly which approach fits.
Start your project